Privacy Policy
Privacy Policy
private, safe, secure, yours.

Index

We are constantly working to earn and deserve your trust. Your privacy and security are the highest priority in every decision we make.

Here's the bottom line: you, the user, are not our product. We work for you. You are our customer. Your data is always yours and yours alone. We're committed to following the industry's best security standards, such as GDPR, and our privacy by-design and privacy-by-default security model empowers you to control the information you own. You can remove your information from Ampll at any time. When it comes to your data, you are the boss.

Take a look at our security and privacy policies for details on what we are doing to protect you. If you have concerns, questions, or suggestions, please reach out. We are always looking to improve.

Your right to privacy
Your right to privacy

We honor and protect your right to privacy.

his Privacy Policy explains our practices regarding the collection, protection, use and disclosure of information within Ampll products and services.

Ampll tracks your online activity to help you gain awareness of your energy. By looking at your calendars, your computer activity activity, and optionally your email, chat and shared file activity, Ampll aims to help you stay aware of the energy you can put into your work and life, as well as to help communicate that awareness to your teammates. When you install Ampll on your computer and connect your Google, Microsoft, and Slack accounts to Ampll, you authorize Ampll to use data to interpret and visualize your activity in order to help you manage your energy and to optionally share energy and presence information with your teammates.

You may access Ampll apps from phones, tablets and other mobile devices, from desktop and laptop computers, or from third-party applications. By agreeing to the terms of this Privacy Policy, you consent to your information being used in accordance with this Privacy Policy. If you have given consent and would like to revoke it, you cancel your account on Ampll at anytime.

Ampll is not intended for use by persons under the age of 16. If we become aware that a person under the age of 16 has provided us with information, we will take actions to delete such information from Ampll.

Changes to this policy.

We reserve the right to revise, amend, or modify this policy and our other policies and agreements at any time and in any manner. The latest revision of this policy will be published at https://ampll.com/privacy. We will provide notifications of any substantive changes to this policy to users in the Ampll app experience and will ask users to consent to changes in the policy.

Collection and Use of Information About Ampll Users
Collection and Use of Information About Ampll Users

“Personal Information" is information that can be used to uniquely identify a natural person and is protected as personal data under applicable data protection law. Your Personal Information is considered confidential and private to you. Personal information is collected when you use Ampll products and may be collected when you visit the Ampll website.

“Non-Personal Information” is information that does not permit identification of any specific person. Non-Personal Information is collected when you use Ampll products and may be collected when you visit the Ampll website.

“Activity Information” is metadata from your application usage, combined with any feedback you provide.  The purpose of Activity Information is to track the time you spend in those applications, the parties or channels with whom you're communicating, and any subjective feedback you provide to annotate that metadata.

We may process any information we collect in the country where it was collected as well as in the United States.

Collection of Personal Information
Collection of Personal Information

By creating / updating an account with Ampll, you provide us with Personal Information which may include but is not limited to: your name, picture, email addresses, social profiles, usernames, passwords, phone numbers, postal addresses, preferences, demographic information, and location information.

Users have the ability to report feedback to Ampll to describe their experience or report errors. Ampll stores the following information collected when a user provides feedback:

  • Device
  • Email address
  • Time
  • Feedback text
  • Log data sent by the user
  • Screenshot sent by the user

Ampll provides forms on our website as well as the Ampll Community Slack workspace that potential customers can utilize to request information about our service. When you use either the forms or the Ampll Community Slack workspace, you will provide personal data.

As with most websites and technology services delivered over the Internet, our servers automatically collect information when you access or use our Websites or Services and record it in log files. This log data may include the Internet Protocol (IP) address, the address of the web page visited before using the Website or Services, browser type and settings, the date and time the Services were used, information about browser configuration and plugins, language preferences and cookie data.

We use Third Party Analytics that employ cookies and similar technologies, to collect and analyze information about use of the Services and report on activities and trends. These services may also collect information regarding the use of other websites, apps and online resources.

We collect information about devices accessing the Services, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and crash data. Whether we collect some or all of this information often depends on the type of device used and its settings.

Use of Personal Information
Use of Personal Information

We will never sell your Personal Information. We may share your Personal Information with third parties only in a manner consistent with the Third Party Disclosures in this policy.

We may use Personal Information to send you announcements related to our products and services. You can opt out of receiving these communications from us by updating your account settings to unsubscribe from these communications.

We may use Personal Information to help us develop, deliver and improve Ampll and to understand and personalize your use of Ampll.  This includes use for internal purposes such as auditing or research and analysis of our products, services and communications.

We may occasionally use Personal Information to send you important notices such as software updates or notices related to your purchases and billing status, changes to our policies, or changes to our products or services. Because this information is critical in nature, you may not be able to opt out of receiving these notices for as long as you continue to use Ampll.

We may use Personal Information to administer any special program you may have voluntarily entered into, such as a sweepstake, contest or promotion.

We may also combine your Personal Information with other information to improve Ampll, our content, and advertising.

We will display your Personal Information in your profile page and elsewhere in Ampll according to your preferences. Any information you choose to provide should reflect how much you want others to know about you.

If Personal Information is combined with Non-Personal information, the combined information will be treated as Personal Information and will be treated under this Privacy Policy as Personal Information for as long as it remains combined.

Collection and Use of Non-Personal Information
Collection and Use of Non-Personal Information

Where possible, Ampll aggregates or de-identifies data, including Activity Information, so it is no longer reasonably associated with an identified or identifiable natural person. Ampll may use this anonymized data to improve Ampll products for Ampll users.

Data Retention
Data Retention

Ampll will retain Personal Information in accordance with a user’s instructions, including any applicable terms in the Terms of Service and the user’s use of service functionality, and as required by applicable law.

You can remove all of the personal data Ampll has derived and stored from your Activity Information at anytime by logging into the user interface of the application and deleting your account.  You can also submit a request to  policies@ampll.com.  Please be aware that when you remove your Ampll data, some of the Activity Information may be reanalyzed by signing up again.  However, some Activity Information captured in real-time prior to your data deletion, such as computer application usage, shared file activity and email triage cannot be recovered with a subsequent signup after your data deletion.

To remove all personal data Ampll has collected through marketing effort, through interaction with other Ampll users, or to remove personal data collected in Ampll products, submit a request to policies@ampll.com.

Ampll keeps data backups with a 30 day retention period for disaster recovery. These backups may include Personal Information which will be purged automatically when the backup exceeds its retention period. Ampll keeps log data for no less than 30 days and up to 186 days.

Updating or Requesting Your Information
Updating or Requesting Your Information

In some cases, personal information can be updated within Ampll. In the event that you need to update personal information and the Ampll app does not support this or in the event that you wish to request access to your personal information that Ampll stores, you can submit a request to policies@ampll.com.

Technology Used to Collect Information
Technology Used to Collect Information

To collect information, we use various technologies, such as “cookies”, pixel tags and web beacons on our website, in Ampll, and in email messages and advertisements. These technologies help improve the user experience – for example by keeping a user logged in and remembering their username or other information between sessions.

The method by which information is collected is not used to determine whether it is Personal Information or Non-Personal Information. Instead, that determination is made in accordance with definitions in this Privacy Policy.

Third Party Relationships
Third Party Relationships
Service Providers working with Ampll

At times we may make certain Personal Information available to strategic partners and service providers solely for the purpose of assisting us in providing, enhancing or marketing Ampll. For example, we may use third parties to process credit card and payment information in accordance with PCI compliance security guidelines.

We will verify any third parties with whom we share your Personal Information also publicly claim and represent their own adherence to GDPR Standards and employ privacy guidelines substantively consistent with those represented in this policy.

Some data included in Ampll products is sourced from Third Party providers. This data is generally pulled from public sources and used to improve the product experience of Ampll users. Any personal data that Ampll receives from third parties will be treated with the same care that Ampll treats data directly received from users and in accordance with Ampll GDPR commitments.

If we receive personal data subject to our certification under the Privacy Shield and then transfer it to a third-party service provider acting as an agent on our behalf, we have certain liability under the Privacy Shield if both (i) the agent processes the personal data in a manner inconsistent with the Privacy Shield and (ii) we are responsible for the event giving rise to the damage.

Legal Requirements and Policy Enforcement

We may be legally compelled – due to law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − to disclose your Personal Information or Non-Personal Information. We will only disclose information about you if we determine it is necessary or appropriately required by law related to a clear purpose of national security, law enforcement, or other issues of public importance. Unless legally restricted from doing so, we will attempt to notify you of any disclosure of your Personal Information we are legally-compelled to make.

We may also disclose information about you if we determine that disclosure is reasonably necessary to ensure compliance with our service terms, or to protect our operations or our other users.

In the event of a reorganization, merger, sale or change of ownership we may transfer any and all information, including Personal Information we collect, to the new owner.

LINKS TO EXTERNAL WEBSITES

Our websites may contain links to other sites that are not under our control. These websites have their own policies regarding privacy. You should review those policies when visiting third party websites. We are not responsible for linked websites, and we provide these links solely for the convenience and information of our users.

GOOGLE API SERVICES DATA COMPLIANCE

Our use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Security
Security

It is your responsibility to keep your passwords used with Ampll private and secure. We strongly recommend against sharing your logins and passwords with others.

We take industry standard precautions through administrative, technical and physical measures to protect your Personal Information and Non-Personal Information against loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

We use Secure Sockets Layer (SSL) encryption on all web pages that collect any Personal Information. Using an SSL-enabled browser such as Chrome, Firefox, Safari or Microsoft Edge is required when your Personal Information is transmitted over the Internet.

When you use some features of Ampll, such as sharing your Ampll energy scores and presence information with your teammates, or when you use the Ampll Community Slack workspace, the Personal Information and Non Personal Information you share are visible to others and can be read, collected, or used by them. You are responsible for the information you disclose in this way.

We take reasonable steps to ensure the integrity and security of our network and systems but cannot guarantee these security measures will prevent third parties from obtaining Personal Information or Non Personal Information by illegal actions or attacks. Should such an attack occur, we will notify you via email in accordance with local law and our commitment to GDPR and we will supply the appropriate authorities with available information on the third party in the event the attack comes under prosecution.

EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield
EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield

Ampll follows, but has not yet been self certified, the EU-U.S. and Swiss-U.S. Privacy Shield frameworks set forth by the U.S. Department of Commerce with respect to collection, use, and retention of Customer Data.

Ampll follows, but has not yet been self certified, the Privacy Shield Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement for personal data submitted by our customers through Ampll applications and services.

Your California Privacy Rights
Your California Privacy Rights

This section provides additional details about the personal information we collect about California consumers and the rights afforded to them under the California Consumer Privacy Act or “CCPA.”

For more details about the personal information we have collected over the last 12 months, including the categories of sources, please see the sections on "Collection" and "Use" above. We collect this information for the business and commercial purposes also described in detail above. We share this information with the categories of third parties described in the "Third Party Relationships" section above. Ampll does not sell (as such term is defined in the CCPA) the personal information we collect (and will not sell it without providing a right to opt out).

Subject to certain limitations, the CCPA provides California consumers the right to request to know more details about the categories or specific pieces of personal information we collect (including how we use and disclose this information), to delete their personal information, to opt out of any “sales” that may be occurring, and to not be discriminated against for exercising these rights.

California consumers may make a request pursuant to their rights under the CCPA by contacting us at policies@ampll.com. We will verify your request using the information associated with your account, including email address. Government identification may be required. Consumers can also designate an authorized agent to exercise these rights on their behalf.

Privacy Policy Inquiries and Dispute Resolution

Ampll is subject to the investigatory and enforcement powers of the US Federal Trade Commission (FTC).

In the event we are unable to resolve your concern, you may contact JAMS, which provides an independent third-party dispute resolution body based in the United States, and they will investigate and assist you free of charge. A binding arbitration option may also be available to you in order to address residual complaints not resolved by any other means. Stripe is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (“FTC”).

If you have any questions about this privacy policy, or if you have a comment, recommendation, dispute or complaint related to your privacy and our policies, please email policies@ampll.com. Alternately, you can write to us at:

Ampll, Inc.
Attn: Ampll Operations
206 East Huron Street
Ann Arbor, MI 48104

Last updated: 2021-09-19

Revision History:

2021-09-19 - Updated description of application functionality, added sharing capabilities, incorporated Ampll Community Slack workspace

2021-04-27 - Incorporated application activity from desktop computer